Field Service Management System

automates the field operations of a team of

service professionals through mobile systems.

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Product Description

Field service management (FSM) software helps businesses manage and track service performance outside of the office. It makes it easy for you to manage your service providers and work orders, while also improving customer experience, because your contractors in the field have the information they need and have an easy-to-use tool to track their work, ensuring that the work is done and accountability is maintained.

These tools can be used to enhance the productivity of both the managers and the technicians by incorporating algorithmically enhanced scheduling and providing access to real-time data analytics from any device.

FEATURES

Work orders management

Manage and monitor workers

Scheduling / Dispatching

Location Tracking

Real-Time job status updates

Time tracking and history logs

Expenses tracking

Push Notifications

Efficiency reports

  • CLIENTS FEATURES

Client Communications

Client Reminders

On My Way Text Messages

Client Follow-Ups

Client Management (CRM)

Full Client History

Client Search

Notes and Attachments

  • TEAM FEATURES

Drag and Drop Calendar

Scheduling / Dispatching

Scheduling in The Field

Push Notifications

Pre-Set Permission Levels (Worker/Manager)
Advanced Settings

Time Tracking

Start/Pause/Finish Clock in The Field

Track Labour and Hours

  • BUSINESS FEATURES

Expense Tracking in the field
Attach Receipts
Financial Reporting
Service and Work Reports
Client Reporting
Time Sheets
Efficiency Report

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