Telecom Business Solutions

IT Action Group provides telcom solutions for local telecom operators, service providers, content providers, roaming partners, corporate clients, virtual operators and other entities involved in the core business of a telecom operator.

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Product Description of Interconnect Business Suite

T-interconnect (T-IC) is a comprehensive solution for mutual settlements with international and national telecom operators and service providers.

The system supports mutual settlements for voice services, data transfer services, IP – interconnect, rental services for network equipment, and also has tools to adapt the system to new rules for mutual settlements and new communication services.

The T-IC system resolves the main problems of interconnect business, including:

  • Reception and processing of incoming accounting information about calls;

  • Tariffication of accounting data on the basis of entered agreements with operators and partners;

  • Handling of erroneous situations;

  • Carrying out recalculations on deviations;

  • Closing billing periods and billing;

  • Forming a balance of mutual settlements;

  • Formation of acts and invoices;

  • Traffic analysis and services cost analysis;

  • Invoices reconciliation and disputes resolutions;

  • Generating reports for traffic analysis.

T-CPM system is designed to conduct mutual settlements with participants of content services market: mobile operators, content providers, content aggregators, service providers, rights holders.

T-CPM system resolves the following problems of mutual settlements with partners for content:

  • Customization of templates and maintenance of any type of agreements with providers for providing content services (SMS, MMS, Voice content, Ring Back Tones, NGN, IMS, IP / Mobile TV, mobile advertising, etc.);

  • Downloading and processing data of any kind of content traffic;

  • Making settlements with partners;

  • Maintenance of content repository taking into account information about rights holders;

  • Content rights management;

  • Support of music and video portals;

  • Formation of content services reports;

  • Resolving content partnership management problems.

T-Roaming system (T-R) is designed to support activities of a telecom operator in exchanging information on the provided roaming services and mutual settlements with roaming partners. The system ensures implementation of technological processes responsible for implementation of standardized procedures for transfer and return of accounting information defined by the GSM Association: TAP (Transfer Account Procedure) and RAP (Return Account Procedure).

The system resolves the following problems:

  • TAP-IN files processing with information generation for retail billing system about roaming service cost for subscribers;

  • TAP-OUT files generation containing information about rated roaming services and NRTRDE files for sending to roaming partners;

  • RAP files analysis and processing;

  • Settlement support with roaming partners.

T-PBX system is designed for settlements support of operator’s customers connected via PBX. PBX Clients are organizations connected to the operator’s network via their own PBX.

T-PBX system provides:

  • Information management about customers and agreements (with the possibility of combining customers into holdings and taking into account the closed user groups);

  • Billing and rates management (including support of functionality MNP);

  • Maintaining rate models and price lists;

  • Payments accounting, formation of invoices on customers taking into account balance;

  • Supporting of mass mailing of invoices to PBX customers;

  • Statement of work completed and income reports generation.

T-Collation (T-C) system is designed to automate the processes of collation of detailed traffic data with partners’ data in the disputes settlement with interconnected operators.

T-С system fulfills the following functions:

  • Loading and converting compared records using custom formats and specified conversion templates;

  • Setting data correspondence to a set of specified conditions;

  • Detecting duplicate accounts;

  • Aggregation of a call parts;

  • Traffic data grouping in different sections;

  • Reconciliation term sets maintaining;

  • Creation and use of reconciliation templates;

  • Maintaining examples of reconciliation;

  • Creation of reconciliation reports, results uploading to Excel.

T-TTM system is designed for information support of traffic trade business and revenue maximization of traffic transit and termination services.

T-TTM System resolves the main problems of traffic trade traffic trade:

  • Purchase (data collection about the proposed rates, negotiating on prices, monitor and analyze of rates changes);

  • Pricing for traffic sale (definition of the prime cost, margin, discounts, formation of the selling price);

  • Sales (price lists formation, negotiating on prices, determination and analysis of profitability, the formation of appendixes to agreements);

  • Selection of optimal routes on the basis of rates, data of agreements, bandwidth capability and quality of service;

  • Tables and switch scripts generation.

Tinterconnect (T-IC)

T-interconnect (T-IC) is a comprehensive solution for mutual settlements with international and national telecom operators and service providers.

The system supports mutual settlements for voice services, data transfer services, IP – interconnect, rental services for network equipment, and also has tools to adapt the system to new rules for mutual settlements and new communication services.

The T-IC system resolves the main problems of interconnect business, including:

  • Reception and processing of incoming accounting information about calls;

  • Tariffication of accounting data on the basis of entered agreements with operators and partners;

  • Handling of erroneous situations;

  • Carrying out recalculations on deviations;

  • Closing billing periods and billing;

  • Forming a balance of mutual settlements;

  • Formation of acts and invoices;

  • Traffic analysis and services cost analysis;

  • Invoices reconciliation and disputes resolutions;

  • Generating reports for traffic analysis.

T-CPM System

T-CPM system is designed to conduct mutual settlements with participants of content services market: mobile operators, content providers, content aggregators, service providers, rights holders.

T-CPM system resolves the following problems of mutual settlements with partners for content:

  • Customization of templates and maintenance of any type of agreements with providers for providing content services (SMS, MMS, Voice content, Ring Back Tones, NGN, IMS, IP / Mobile TV, mobile advertising, etc.);

  • Downloading and processing data of any kind of content traffic;

  • Making settlements with partners;

  • Maintenance of content repository taking into account information about rights holders;

  • Content rights management;

  • Support of music and video portals;

  • Formation of content services reports;

  • Resolving content partnership management problems.

T-Roaming System

T-Roaming system (T-R) is designed to support activities of a telecom operator in exchanging information on the provided roaming services and mutual settlements with roaming partners. The system ensures implementation of technological processes responsible for implementation of standardized procedures for transfer and return of accounting information defined by the GSM Association: TAP (Transfer Account Procedure) and RAP (Return Account Procedure).

The system resolves the following problems:

  • TAP-IN files processing with information generation for retail billing system about roaming service cost for subscribers;

  • TAP-OUT files generation containing information about rated roaming services and NRTRDE files for sending to roaming partners;

  • RAP files analysis and processing;

  • Settlement support with roaming partners.

T-PBX System

T-PBX system is designed for settlements support of operator’s customers connected via PBX. PBX Clients are organizations connected to the operator’s network via their own PBX.

T-PBX system provides:

  • Information management about customers and agreements (with the possibility of combining customers into holdings and taking into account the closed user groups);

  • Billing and rates management (including support of functionality MNP);

  • Maintaining rate models and price lists;

  • Payments accounting, formation of invoices on customers taking into account balance;

  • Supporting of mass mailing of invoices to PBX customers;

  • Statement of work completed and income reports generation.

T-Collation System

T-Collation (T-C) system is designed to automate the processes of collation of detailed traffic data with partners’ data in the disputes settlement with interconnected operators.

T-С system fulfills the following functions:

  • Loading and converting compared records using custom formats and specified conversion templates;

  • Setting data correspondence to a set of specified conditions;

  • Detecting duplicate accounts;

  • Aggregation of a call parts;

  • Traffic data grouping in different sections;

  • Reconciliation term sets maintaining;

  • Creation and use of reconciliation templates;

  • Maintaining examples of reconciliation;

  • Creation of reconciliation reports, results uploading to Excel.

T-TTM System

T-TTM system is designed for information support of traffic trade business and revenue maximization of traffic transit and termination services.

T-TTM System resolves the main problems of traffic trade traffic trade:

  • Purchase (data collection about the proposed rates, negotiating on prices, monitor and analyze of rates changes);

  • Pricing for traffic sale (definition of the prime cost, margin, discounts, formation of the selling price);

  • Sales (price lists formation, negotiating on prices, determination and analysis of profitability, the formation of appendixes to agreements);

  • Selection of optimal routes on the basis of rates, data of agreements, bandwidth capability and quality of service;

  • Tables and switch scripts generation.

Operational Support Solutions

Convergent Mediation Solution

  • Based on the mediationzone® convergent platform (Digital Route AB)

  • Provides flexible, scalable tools of handling commercial and service data

  • Reduces workload of operator’s key information systems

  • Easily can be integrated with network elements

  • Supports configurable workflows and processing scenarios

  • Allows 3rd party plugins

Service Provisioning & Activation

  • Provides flexible and scalable tools for services provisioning in the network infrastructure

  • Based on the Instantlink® platform (Comptel corp.)

  • Extended with Telesens Integration Framework (TIF) functionality:

    • enables seamless integration with legacy information systems and network elements

    • supports customized workflows of service provisioning

Policy & Charging Control

  • Provides flexible, scalable tools for the policy and charging control of telecommunication services;

  • Unified with the mediationzone® platform (Digital Route AB);

  • A self-sufficient product with an embedded distributed police database;

  • Complied with the 3GPP recommendations regarding integration with information systems and network elements.

Field Services Management

  • Planning and dispatching of work – orders for field services;

  • Real-time GEO – positioning of mobile crews rendering the services;

  • Management of quality of service and crews performance;

  • Service scheduling and crews workload optimization;

  • Support of distributed organizations structures and franchising of the service – delivery model;

  • Extended with CRM-functionality:

    • Support of different communication channels (email, call-center);

    • Selling of basic and auxiliary products and services.

T-MDS

Convergent Mediation Solution

  • Based on the mediationzone® convergent platform (Digital Route AB)

  • Provides flexible, scalable tools of handling commercial and service data

  • Reduces workload of operator’s key information systems

  • Easily can be integrated with network elements

  • Supports configurable workflows and processing scenarios

  • Allows 3rd party plugins

T-SPA

Service Provisioning & Activation

  • Provides flexible and scalable tools for services provisioning in the network infrastructure

  • Based on the Instantlink® platform (Comptel corp.)

  • Extended with Telesens Integration Framework (TIF) functionality:

    • enables seamless integration with legacy information systems and network elements

    • supports customized workflows of service provisioning

T-PCC

Policy & Charging Control

  • Provides flexible, scalable tools for the policy and charging control of telecommunication services;

  • Unified with the mediationzone® platform (Digital Route AB);

  • A self-sufficient product with an embedded distributed police database;

  • Complied with the 3GPP recommendations regarding integration with information systems and network elements.

T-FSM

Field Services Management

  • Planning and dispatching of work – orders for field services;

  • Real-time GEO – positioning of mobile crews rendering the services;

  • Management of quality of service and crews performance;

  • Service scheduling and crews workload optimization;

  • Support of distributed organizations structures and franchising of the service – delivery model;

  • Extended with CRM-functionality:

    • Support of different communication channels (email, call-center);

    • Selling of basic and auxiliary products and services.

Business Support Solutions

Payment Gateway Platform

  • Supports all popular payment channels (cash, credit cards, payment systems, banks);

  • Full-scale gateway for bidirectional financial transactions;

  • Management of services and goods sale in the representative offices of an operator;

  • Customizable workflows and transaction s verification procedures;

  • Easy integration with external information systems and payment channels.

  • User-friendly interface for sellers, cashiers, accountants.

Document Center

  • A flexible tool for generating a large number of documents related to operator’s subscribers (contracts, invoices, bills, etc.);

  • A built-in document templates generator;

  • Direct mailing of hard and electronic copies of documents;

  • Storage of reference copies of documents for a long period of time.

Sales-on-Line Platform

  • A unified management system for operator’s sales network (offices, dealers, customers self – service portals ) and sales procedures;

  • Supports complex sales structures, including external agents;

  • Represents sales information and workflows in different views: by subscribers, dealers, products, time periods, etc.;

  • Customizable workflows and embedded report generator.

Content Provider Proxy Platform

  • Manages communication channels (SMS, USSD, IVR, IP-banners) between subscribers and content providers when providing services and content;

  • Regulates access of external content providers to the network and information infrastructure of an operator;

  • Monitors rendering of content-services to subscribers;

  • Provides an alternative accounting of external content-providers.

T-PGW

Payment Gateway Platform

  • Supports all popular payment channels (cash, credit cards, payment systems, banks);

  • Full-scale gateway for bidirectional financial transactions;

  • Management of services and goods sale in the representative offices of an operator;

  • Customizable workflows and transaction s verification procedures;

  • Easy integration with external information systems and payment channels.

  • User-friendly interface for sellers, cashiers, accountants.

T-SDC

Document Center

  • A flexible tool for generating a large number of documents related to operator’s subscribers (contracts, invoices, bills, etc.);

  • A built-in document templates generator;

  • Direct mailing of hard and electronic copies of documents;

  • Storage of reference copies of documents for a long period of time.

T-SOL

Sales-on-Line Platform

  • A unified management system for operator’s sales network (offices, dealers, customers self – service portals ) and sales procedures;

  • Supports complex sales structures, including external agents;

  • Represents sales information and workflows in different views: by subscribers, dealers, products, time periods, etc.;

  • Customizable workflows and embedded report generator.

T-SPP

Content Provider Proxy Platform

  • Manages communication channels (SMS, USSD, IVR, IP-banners) between subscribers and content providers when providing services and content;

  • Regulates access of external content providers to the network and information infrastructure of an operator;

  • Monitors rendering of content-services to subscribers;

  • Provides an alternative accounting of external content-providers.

Value Added Services Solutions

Advanced Voice and Sound Services Platform

  • Fully software-based solution on top of IP protocols;

  • Support for online and offline integration with operator’s information systems;

  • Extendable for new types of services: targeted audio advertising messages, interactive communication with subscribers, etc;

  • A new level of services quality for new types of networks (VoLTE, IMS).

Account Credit Management Platform

  • An effective software solution for management overdrafts of prepaid-customers;

  • Increases consumption of services, making them available regardless of the real state of the subscriber’s balance;

  • Customizable crediting, debt cancellation and service charges scenarios;

  • Customizable procedures of subscribers reliability validation.

Secure Corporate Communications Platform

True Secure Messenger (TSM) – a platform for personal or corporate communications, which supports the exchange of encrypted messages and files in individual and group chats. End-to-end encryption combined with a unique key protection mechanism provides an increased level of security compared to similar products.

T-RBT

Advanced Voice and Sound Services Platform

  • Fully software-based solution on top of IP protocols;

  • Support for online and offline integration with operator’s information systems;

  • Extendable for new types of services: targeted audio advertising messages, interactive communication with subscribers, etc;

  • A new level of services quality for new types of networks (VoLTE, IMS).

T-ACM

Account Credit Management Platform

  • An effective software solution for management overdrafts of prepaid-customers;

  • Increases consumption of services, making them available regardless of the real state of the subscriber’s balance;

  • Customizable crediting, debt cancellation and service charges scenarios;

  • Customizable procedures of subscribers reliability validation.

TSM

Secure Corporate Communications Platform

True Secure Messenger (TSM) – a platform for personal or corporate communications, which supports the exchange of encrypted messages and files in individual and group chats. End-to-end encryption combined with a unique key protection mechanism provides an increased level of security compared to similar products.

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